Chairman’s Message


I am delighted to welcome you to the state-of-the-art website of Department of Planning and Development-Trakhees, the regulatory arm of Ports, Customs and Free Zone Corporation (PCFC). Through this revamped portal, we look forward to bettering communication with our customers, partners and the wider public, making all stakeholders happier. The website offers smart licensing and business regulation services in keeping up with Dubai’s digital transformation to become the world’s smartest city.

In implementation of the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, Trakhees started its operation in 2009 to deliver licensing services to businesses operating within lands, complexes and special development areas owned by PCFC.

Trakhees has constantly improved its performance and operational efficiency to sustain PCFC’s overall mission towards enhancing Dubai’s and UAE’s ongoing economic growth and sustainable progress.

Looking ahead, we seek to further advance Trakhees’s services on par with global standards and best practices so as to meet our wise leadership’s aspirations and support our clients’ business expansion capacities for their greater convenience and happiness. 

Sultan Ahmed bin Sulayem

Chairman of Ports, Customs and Free Zone Corporation (PCFC)