Strategic Planning and Quality Section
Strategic Planning section role is to plan, design, and monitor departmental KPIs for continuous improvement of organization performance in a systematic manner. In addition to align organizational vision, mission and strategic goals with Dubai Strategy Plan 2021 and European Foundation for Quality Management (EFQM).
Furthermore, Quality section focuses on establishing, implementing, monitoring, organizing & improving Quality within the organization, by adopting International standards (i.e. ISO standards) and benchmarking to local/international best practices.