Strategic Planning and Quality Section


Strategic Planning section role is to plan, design, and monitor departmental KPIs for continuous improvement of organization performance in a systematic manner. In addition to align organizational vision, mission and strategic goals with Dubai Strategy Plan 2021 and European Foundation for Quality Management (EFQM).

Furthermore, Quality section focuses on establishing, implementing, monitoring, organizing & improving Quality within the organization, by adopting International standards (i.e. ISO standards) and benchmarking to local/international best practices.​


  • Develop organizational strategic plans and KPIs and align them across departments
  • Participate with cross functional teams to develop and refine the strategy of Trakhees to ensure that the processes and procedures are aligned with result oriented excellence schemes.
  • Review organizational KPIs and recommend opportunities for improvement and operational efficiency.
  • Initiate and organize best practice activities aimed at enhancing business practices through a team approach.
  • Adopt best Standards and practices.​
  • Prepare organisation to participate and win local and international awards such as but not limited to Dubai Quality Award​